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Service Excellence & Millenials: How to train for the new affluent traveler

Location: Leadership Conference Room Date: September 25, 2016 Time: 1:40 pm - 2:30 pm

Anna Abelson - B Global

“The Fast Forward 2020 conference was an engaging 2 day powerhouse. With industry experts exchanging ideas and knowledge, providing insights and expertise on the most relevant trending topics in the travel and hospitality segment. I look forward to next year’s conference of ILHA and will certainly recommend it to my industry peers.”

Gray Shealy - Georgetown University

" The location near Washington DC--what I consider to be the world capital of hospitality--was a perfect . . an innovative dialog to unite key players in the industry. The energy of the entrepreneurial spirit, and engagement of unique ideas and eager and diverse presenters was stimulating. "

Lisa Potts - Trump Hotels

“I was thrilled to be .. at the inaugural International Luxury Hotel Association Fast Forward 2020 Conference .. We had a great discussion on the importance of online and social media marketing in reaching affluent travelers and shared actionable insight on how best to engage with this audience. I very much look forward future conferences!”

Copyright 2014 - 2016 International Luxury Hotel Association

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